Scale
The scale in brief: When the Oiva report is smiling, with a small or a big smile, no issues impairing/jeopardising food safety or misleading consumers were observed during the inspection. The operator is in control of the risks related to its operations. When a particular matter has not been given a smiling grade, there has been an issue observed during the inspection which poses a risk to the consumer or constitutes a misleading of the consumer. The issue must then be rectified, in other words, ensure that it complies with the legislation.
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Excellent: Operations are in line with the requirements.
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Good: There are small issues with the operations which do not impair food safety or mislead consumers.
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To be corrected: There are issues with the operations which impair food safety or mislead consumers. These issues must be rectified within a set period of time.
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Poor: There are issues with the operations which jeopardise food safety or considerably mislead consumers, or the operator has failed to comply with orders that have been issued. These issues must be rectified with immediate effect.
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